title,doi,url,abstract,journal,publication_year,pmid,arxiv
Chatbot for Business Organization : Utility, Processes and Significance, https://doi.org/10.32628/IJSRCSEIT, https://ijsrcseit.com/CSEIT1726218, Chatbots are the substitute for business automation. They have evolved in recent times in almost every aspect of business organizations including sales service operations Customer Relationship Management(CRM) marketing Human Resource Management etc. However there are many questions organizations are puzzled with; How to use them? What are the pros and cons of chatbots? are they really useful? what are the technological implications? This article attempts to find out the answer to these questions., International Journal of Scientific Research in Computer Science Engineering and Information Technology, 2017, CSEIT1726218