Manuscript Number : CSEIT2062111

State-Level Students Grievance Support System

Authors(4) :-Satheeswaran Venkatesan, Arjun R, Nidhin A, Pranav C. N2

Students are the essential factor in an organization. The Scholar may feel dissatisfied with the service when he or she receives the delay of services. To beat this, we offer an optimized solution for the student grievances support system for improving the relationship between student and university by representing the model of e-complaint web-based system. The prevailing system has manual processing through committee, principal, head of department and college premises. This project overcomes the restrictions of the existing systems of complication of submitting a complaint and organizing it and it'll be a State-level support system. The proposed model is that the student has the ability to post a complaint easily and specifically using categories through our application and therefore the Admin are often ready to sort complains by supported keywords since the web application involves the utilization of keywords that are Students, Committee, Principal, University and Campus Which can be help us to provide the update data information through internet and It will helps to overcome the time process in an efficient way by acquire, store and process the data.

Authors and Affiliations

Satheeswaran Venkatesan
Assistant Professor, Department of Electronics and Communication Engineering, Nehru Institute of Technology, Coimbatore, Tamilnadu, India
Arjun R
U.G Scholar, Department of Computer Science and Engineering, Nehru Institute of Technology, Coimbatore, Tamilnadu, India
Nidhin A
U.G Scholar, Department of Computer Science and Engineering, Nehru Institute of Technology, Coimbatore, Tamilnadu, India
Pranav C. N2
U.G Scholar, Department of Computer Science and Engineering, Nehru Institute of Technology, Coimbatore, Tamilnadu, India

Student Grievance, University, State-Level, Web Application

  1. Shaligram Prajapat, Vaibhav Sabharwal and Varun Wadhwani. “A Prototype for Grievance Redressal System”. 2018 International Conference on Recent Advancement on Computer and Communication
  2. Udit Takwani, Pritam Tandel, Ashutosh Talwalkar, Gautam Bhardwaj,Naveen Vaswani “A Model for Complaint Redressal System”2017 International Journal of Computer Science and Mobile Computing, Vol.6
  3. Dr. Dinesh Chander Sharma, Dr. Anil K Dimri.” Management and Redressal of Students Grievances in Open and Distance Learning”.2019 edutec, e-Journal of Education and Technology
  4. Gaurav Jindal, Sakshi, Garg .“Educational Data Mining For Student Support in Interactive Learning Environment”.2019 International Journal of Computer Sciences and Engineering
  5. Professor Jim Jackson, Helen Fleming, Patty Kamvounias, Associate Professor Sally Varnham.” Student Grievances & Discipline”2009 Australian Learning and Teaching Council final report
  6. William W. Arnold “Strengthening College Support Services To Improve Student Transitioning To Careers”2018 Journal of Collage Teaching & Learning
  7. Moshe Sharabi,”Managing and improving service quality in higher education”,2013 International journal of Quality and Service Sciences
  8. Fornell C., & Westbrook A. Robert, “The Vicious Circle of Consumer Complaints”, 2018, journal of Marketing
  9. Najar, A.S., Al-Sukhni, H.A., &Aghakhani, N., “The Application of Service-oriented Architecture in Ecomplaint System,2018 (ICCSN ’10) the Second International Conference on Communication software and Networks
  10. Esraa abd el-aziz abd el-sadek afify, “A model for Customer Complaint Management system using SOA.2011 15th WSEAS International conference on Computers

Publication Details

Published in : Volume 6 | Issue 2 | March-April 2020
Date of Publication : 2020-04-30
License:  This work is licensed under a Creative Commons Attribution 4.0 International License.
Page(s) : 364-367
Manuscript Number : CSEIT2062111
Publisher : Technoscience Academy

ISSN : 2456-3307

Cite This Article :

Satheeswaran Venkatesan, Arjun R, Nidhin A, Pranav C. N2 , "State-Level Students Grievance Support System ", International Journal of Scientific Research in Computer Science, Engineering and Information Technology (IJSRCSEIT), ISSN : 2456-3307, Volume 6, Issue 2, pp.364-367, March-April-2020. Available at doi : https://doi.org/10.32628/CSEIT2062111
Journal URL : https://res.ijsrcseit.com/CSEIT2062111 Citation Detection and Elimination     |      |          | BibTeX | RIS | CSV

Article Preview